Privacy Policy

Last updated: 18 March 2026

Welcome to Harry Casino. Your privacy and the security of your personal data are very important to us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our online casino, create an account, use our games, join promotions, contact support or interact with our website in any way.

By using our services, you confirm that you are at least 18 years old and that you have read and understood this Privacy Policy. If you do not agree with this Policy, please stop using our website and services.

1. Who We Are

This Privacy Policy applies to the Harry Casino online casino platform for players located in the United Kingdom. The service is operated through our UK-facing website harrycasinos.uk (the “Website”). References to “Harry Casino”, “we”, “us” or “our” in this document mean the operator of this Website.

The provided materials do not name the legal operator or licence details. Those details will be set out in the Terms & Conditions, footer and registration pages of the Website as soon as they are finalised. This Privacy Policy will be updated to reflect that information once available.

2. Contact Details

If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us by email:

• Email: [email protected]

We will do our best to respond to your request within a reasonable time and in line with applicable data protection laws.

3. Scope of This Privacy Policy

This Privacy Policy explains how we handle personal data for:

• Visitors to our Website
• Registered players using our online casino services
• People who join our loyalty scheme, tournaments and promotions
• People who communicate with us by email, live chat or through any contact form

This Policy covers data collected through desktop, mobile browsers and any progressive web app (PWA) access. We do not currently provide a native Android or iOS app; if we introduce a mobile app in the future, this Policy will be updated to describe any extra data processing linked to that app.

4. Data We Collect

4.1 Data you provide to us

We collect the information you give us when you create an account, make a deposit or withdrawal, contact support, or take part in promotions and loyalty activities. This can include:

• Account data: full name, username, password, date of birth, email address, phone number, residential address, currency preference.
• Verification data (KYC): copies of identity documents (passport, ID card, driving licence), proof of address (utility bill, bank statement), payment ownership proof, source of funds information if requested.
• Payment data: partial card details (masked where possible), payment method type, deposit and withdrawal amounts, currencies, transaction references, crypto wallet details for supported currencies such as BTC, XRP, USDT, DOGE, LTC and TRX.
• Responsible gaming data: self-exclusion information, deposit limits, loss limits, session limits, cool-off periods, records of your requests linked to safe gambling.
• Communication data: any information you share with our support team by email or live chat, including complaints, queries or feedback.
• Promotion and loyalty data: participation in bonuses, tournaments and campaigns, Butler’s Lounge activity, Prestige Points, Keys of Prestige, loyalty level and related rewards.

4.2 Data collected automatically

When you use our Website and casino services, we automatically collect some technical and usage data, such as:

• Device details: device type, operating system, browser type and version, screen resolution, language settings.
• Log and usage data: IP address, access times, pages viewed, referral pages, clicks, gameplay activity, time spent on the site, session identifiers.
• Cookie and tracking data: cookies and similar technologies that remember your preferences, secure your session and help us understand how our services are used.

4.3 Data from third parties

We may receive data about you from:

• Identity and age verification providers
• Payment processors, banks and crypto processors
• Anti-fraud and risk scoring providers
• Marketing partners, where you gave consent to share such data

This information helps us confirm your identity, keep your account safe, prevent fraud and comply with legal and regulatory duties.

5. Why We Use Your Data (Purposes and Legal Bases)

We process your personal data for clear and lawful reasons. Under UK and EU data protection rules, we rely on several legal bases. The main purposes are listed below.

6. Cookies and Similar Technologies

We use cookies and related tracking tools to operate the Website, keep your sessions secure and improve your player experience.

6.1 Types of cookies we use

• Strictly necessary cookies: required for basic functions such as login, security checks, payment processing and keeping your session open. These cookies are essential and cannot be switched off through our cookie tools.
• Preference cookies: remember choices such as language, currency, layout and game filters so you do not need to set them every time you visit.
• Analytics cookies: help us measure how players use the Website, which pages perform well and where technical issues appear. This data is usually analysed in an aggregated way.
• Marketing cookies: used to measure the performance of campaigns, track promotions and, where allowed, show more relevant offers.

6.2 Managing cookies

On your first visit, you may see a cookie banner that allows you to accept or reject certain categories of cookies (except those that are strictly necessary). You can also change your cookie settings in your browser. Please note that blocking some cookies may affect how our Website works and may reduce performance and certain features.

7. How We Use Your Data for Gaming and Payments

7.1 Account and gameplay

We use your data to provide access to more than 11,000 games, including slots, jackpots, live tables and other casino titles. This includes opening and managing your account, recording your bets, spins, wins and losses, and showing you your balance and game history.

7.2 Bonuses, tournaments and loyalty

Your data is also used to run our regular bonuses and loyalty offers, including:

• Welcome offer “Your Grand Entrance”
• Weekly offers such as “A Gentleman’s Choice”, “The Reassurance” and “Majesty’s Move” campaigns
• Prize drops and network promotions such as BGaming Gold Rush, Lucky Boom Prize Drops and the Sunday network tournament
• Butler’s Lounge loyalty programme, where you collect Keys of Prestige and move through ranks like Bronze, Silver, Gold, Emerald, Sapphire, Ruby and Diamond

We use your account and gameplay data to check if you meet the qualifying rules, track wagering requirements, calculate rewards, apply free spins and bonus balances, and credit prizes where conditions are met. We also keep records to resolve any disputes about promotion terms.

7.3 Deposits, withdrawals and transaction monitoring

To support our payments options, we process your details when you deposit or withdraw with Visa, MasterCard, alternative methods or cryptocurrencies such as BTC, XRP, USDT, DOGE, LTC and TRX. We apply rules on minimum and maximum amounts, daily, weekly and monthly withdrawal limits, profit caps and any special conditions for large wins. These processes combine contract performance, legal obligations (such as anti-money-laundering rules) and our duty to keep the platform secure.

8. Marketing and Communication Preferences

8.1 Marketing messages

We may send you news about:

• Bonuses and promotional campaigns
• Loyalty and VIP benefits
• New games and features
• Service updates and important changes to our rules

Where required by UK law, we only send electronic marketing (email, SMS, push messages, in-browser notifications) if you have given your consent. You can change your marketing preferences at any time.

8.2 How to opt out

• Use the “unsubscribe” link included in our marketing emails.
• Change your communication settings in your account area if such a page is available.
• Contact support at [email protected] and ask to be removed from marketing lists.

Even if you opt out of marketing, we may still send important service messages about your account, such as updates to our Terms & Conditions, changes to this Privacy Policy, security notices or information about responsible gambling and self-exclusion.

9. Who We Share Your Data With

We share your data only with parties who need it to provide services or where law requires it. These parties must protect your data and use it only for agreed purposes.

9.1 Service providers

• Payment processors and banks handling deposits, withdrawals and card or crypto transactions.
• Game providers offering slots, jackpots, live casino and other titles.
• Identity verification and KYC service providers.
• Fraud prevention, risk and anti-money-laundering tools.
• Customer support tools, live chat platforms and email providers.
• IT hosting, security and data storage providers.
• Analytics and marketing tools, where allowed by law and your cookie and marketing settings.

9.2 Legal and regulatory bodies

We may share your personal data with law enforcement, regulators, courts or government bodies if required by law, regulation or legal process, or to protect our rights, players, staff or the public.

9.3 Business changes

If we take part in a merger, acquisition, restructuring or asset sale, your data may be shared as part of the transaction, in line with data protection laws. If ownership or control of our services changes, the new entity will continue to use your data in line with this Privacy Policy or a policy that is substantially similar and respects your rights.

10. International Data Transfers

Some of our partners and service providers may be located outside the United Kingdom or the European Economic Area. Where data is transferred to another country, we take steps to make sure your personal data remains safe and is handled with protection similar to UK standards. This may include:

• Using countries that have an “adequacy decision” from the UK authorities.
• Signing contracts based on recognised standard data protection clauses.
• Requiring extra technical and organisational measures, such as encryption and strict access control.

Details of these measures can be provided on request, where disclosure does not compromise our security arrangements.

11. Data Security

Security of your data is a key part of our service. We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. Examples include:

• Encryption for data in transit and, where suitable, for data at rest.
• Strict access controls and authentication for staff and systems.
• Secure data centres and hosting environments.
• Monitoring for suspicious activity and fraud.
• Regular review of security tools and procedures.

No system can guarantee complete protection, but we work to keep risks low and respond quickly to any incident. If a data breach occurs that may affect your rights and freedoms, we will notify you and any relevant authorities when required by law.

12. Data Retention

We do not keep your data for longer than needed for the purposes described in this Policy, unless longer storage is required by law or to defend legal claims.

• Account and transaction data: kept for the life of your account and for a period after closure, usually to meet anti-money-laundering, gambling and accounting rules.
• KYC and identity data: stored for the period required by regulation after the end of your relationship with us.
• Marketing data: kept while you remain subscribed and for a defined period after you withdraw consent, unless law requires a longer or shorter time.
• Support communications and complaint files: kept for as long as needed to manage the case and for a period afterwards to meet legal and regulatory duties.

Once data is no longer needed, we either delete it securely, anonymise it so it can no longer identify you, or store it in a restricted archive if required for legal reasons.

13. Your Rights

Under data protection laws, you have several rights in relation to your personal data. These rights may be subject to some limits, for example where we must keep data for legal reasons or to protect other people.

• Right of access: you can ask for a copy of your personal data and details about how we use it.
• Right to rectification: you can ask us to correct inaccurate or incomplete information about you.
• Right to erasure: in certain cases, you can ask us to delete your personal data, for example where it is no longer needed or you withdraw consent (where consent was the legal basis).
• Right to restriction: you can ask us to limit how we use your data in certain situations, such as while we check an accuracy or objection request.
• Right to data portability: in some cases, you can ask us to provide your data in a common, machine-readable format so you can move it to another service.
• Right to object: you can object to some kinds of processing, such as direct marketing or processing based on legitimate interests, and we will stop unless we have a strong legal reason to continue.
• Rights regarding automated decisions: if we use automated decision-making that has significant effects on you, you can ask for human review and challenge the decision, where the law provides that right.

To use any of these rights, contact us at [email protected]. We may need to ask for extra information to confirm your identity before acting on your request.

13.1 Right to complain

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve your concern. You also have the right to lodge a complaint with your local data protection authority. For players in the United Kingdom, this is the Information Commissioner’s Office (ICO).

14. Responsible Gambling and Data

We support responsible gaming and use player data to help detect and reduce harm. This includes monitoring play patterns, limits, exclusion requests and any reports of gambling problems. Where our tools suggest that a player may be at risk, we may:

• Send messages about safer play
• Offer or apply limits on deposits, losses or sessions
• Apply a temporary or permanent break from our services
• Share essential data with relevant support bodies, where law allows or requires it

We treat this area with care, as it concerns your wellbeing and financial safety as much as your data rights.

15. Children’s Data

Harry Casino is for adults aged 18 and over. We do not knowingly collect or process personal data of minors. If we discover that we hold data related to a person under 18, we will take steps to close the account and delete or anonymise the data, subject to any legal duties that may require limited retention.

16. Third-Party Websites

Our Website may contain links to sites operated by partners, game providers, payment services or affiliates. This Privacy Policy applies only to our own services. We are not responsible for the privacy practices or content of third-party websites. We recommend that you read the privacy notices of any external sites you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in law, regulatory guidance, our services or the way we process personal data. When we make significant changes, we will take reasonable steps to inform you, such as posting a notice on the Website or sending an email.

The “Last updated” date at the top of this page shows when this Policy was most recently changed. Continued use of our services after changes take effect means that you accept the updated Policy.

18. Important Notes for UK Players

Harry Casino focuses on players in the United Kingdom and Republic of Ireland. Some parts of this Policy, including legal references and rights, are written to match the requirements for UK data protection law. If you access our services from another country, the local laws may grant you extra rights. We will respect those rights where they apply and where we are subject to them.

19. How to Contact Us

If you have questions about this Privacy Policy, need help with your data rights, or wish to raise a concern, please contact us by email:

• Email: [email protected]

For general information about our casino, promotions, welcome bonus, free spins, payment methods, Android or iOS browser play and PWA access, please visit our homepage at harrycasinos.uk. We are committed to treating your personal data with care, respecting your privacy and giving you clear choices as you enjoy your gaming experience with us.